Terms of Service

Compliance
1. INTRODUCTION

Welcome to the CushyNook platform (the “Site”). Please read the following Terms of Service carefully before using this Site or opening a CushyNook account (“Account”) so that you are aware of your legal rights and obligations with respect to CushyNook PTE. LTD. and its affiliates and subsidiaries (individually and collectively, “CushyNook”, “we”, “us” or “our”).

The “Services” we provide or make available include (a) the Site, (b) the services provided by the Site and by CushyNook made available through the Site, and (c) all information, linked pages, features, data, text, images, photographs, graphics, music, sounds, video (including live streams), messages, tags, content, programming, software, application services (including, without limitation, any mobile application services) or other materials made available through the Site or its related services (“Content”). Any new features added to or augmenting the Services are also subject to these Terms of Service. These Terms of Service govern your use of Services providedby CushyNook.

The Services include an online platform service that provides a booking and reservation system between the buyer (“Buyer”) and CushyNook (“Merchant”) (collectively “you”, “Users” or “Parties”). The actual contract for sale is directly between Buyer and Merchant.

Before becoming a User of the Site or using the site, you must read and accept all of the terms and conditions in, and linked to, these Terms of Service and you must consent to the processing of your personal data as described in the Privacy Policy.

CushyNook reserves the right to change, modify, suspend or discontinue all or any part of this Site or the Services at any time or upon notice as required by local laws. CushyNook may release certain Services or their features in a beta version, which may not work correctly or in the same way the final version may work, and we shall not be held liable in such instances. CushyNook may also impose limits on certain features or restrict your access to parts of, or the entire, Site or Services in its sole discretion and without notice or liability.

CushyNook reserves the right to refuse to provide you access to the Site or Services or to allow you to open an Account for any reason.

BY USING CUSHYNOOK SERVICES OR OPENING AN ACCOUNT, YOU GIVE YOUR IRREVOCABLE ACCEPTANCE OF AND CONSENT TO THE TERMS OF THIS AGREEMENT, INCLUDING THOSE ADDITIONAL TERMS AND CONDITIONS AND POLICIES REFERENCED HEREIN AND/OR LINKED HERETO.

IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE OUR SERVICES OR ACCESS THE SITE. IF YOU ARE UNDER THE AGE OF 18 OR THE LEGAL AGE FOR GIVING CONSENT HEREUNDER PURSUANT TO THE APPLICABLE LAWS IN YOUR COUNTRY (THE “LEGAL AGE”), YOU MUST GET PERMISSION FROM A PARENT OR LEGAL GUARDIAN TO OPEN AN ACCOUNT OR TO USE THE SITE AND THAT PARENT OR LEGAL GUARDIAN MUST AGREE TO THE TERMS OF THIS AGREEMENT. IF YOU DO NOT KNOW WHETHER YOU HAVE REACHED THE LEGAL AGE, OR DO NOT UNDERSTAND THIS SECTION, PLEASE DO NOT CREATE AN ACCOUNT OR USE THIS SITE UNTIL YOU HAVE ASKED YOUR PARENT OR LEGAL GUARDIAN FOR HELP. IF YOU ARE THE PARENT OR LEGAL GUARDIAN OF A MINOR WHO IS CREATING AN ACCOUNT, YOU MUST ACCEPT THE TERMS OF THIS AGREEMENT ON THE MINOR’S BEHALF AND YOU WILL BE RESPONSIBLE FOR ALL USE OF THE ACCOUNT OR COMPANY SERVICES USING SUCH ACCOUNT, WHETHER SUCH ACCOUNT IS CURRENTLY OPEN OR CREATED LATER.

2. LIMITED LICENSE

CushyNook grants you a limited and revocable license to access and use the Services subject to the terms and conditions of these Terms of Service. All proprietary Content, trademarks, service marks, brand names, logos and other intellectual property (“Intellectual Property”) displayed in the Site are the property of CushyNook and where applicable, third party proprietors identified in the Site. No right or license is granted directly or indirectly to any party accessing the Site to use or reproduce any Intellectual Property, and no party accessing the Site shall claim any right, title or interest therein. By using or accessing the Services you agree to comply with the copyright, trademark, service mark, and all other applicable laws that protect the Services, the Site and its Content. You agree not to copy, distribute, republish, transmit, publicly display, publicly perform, modify, adapt, rent, sell, or create derivative works of any portion of the Services, the Site or its Content. You also may not, without our prior written consent, mirror or frame any part or whole of the contents of this Site on any other server or as part of any other website. In addition, you agree that you will not use any robot, spider or any other automatic device or manual process to monitor or copy our Content, without our prior written consent (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this website).

3. PRICES
  1. All our prices are nett over at our websites (cushynook.co). GST is included.
  2. Prices are listed in Singaporean Dollars and are subject to changes without prior notice.
  3. Additional charges may apply for extended use beyond the agreed-upon booking duration or for any additional services requested.
4. BOOKING AND RESERVATION
  1. All bookings are subject to availability and are made on a first-come, first-served basis.
  2. CushyNook personnel reserve all rights to request a valid identification document should the customer deem to be under the legal age or has no accompaniment of a guardian above the age of 18.
  3. A full payment is required to confirm your booking and reservation and before the commencement of your session unless otherwise specified.
  4. Changes to the booking date or time are only allowed up to 3 days prior to the session date and/or are subject to availability and may incur additional charges.
5. PAYMENT PROCESSING

We accept VISA and MASTERCARD debit and credit card payments. We ensure accuracy in our billing as all our transactions are automatically processed.

6. CANCELLATION OF ORDERS AND REFUND POLICY

We will not entertain any cancellations or refunds by the customer once the order is confirmed by, and paid for by the customer.

7. EXCHANGE & REFUNDS

All bookings and reservations, Food & Beverages, Merchandises and Gift Cards sold are non-exchangeable and non-refundable.

8. FEEDBACK

We welcome your feedback. Should you feel dissatisfied with any of our services, please contact us at:info@cushynook.co

9. PRIVACY
  1. Your privacy is very important to us at CushyNook. Please review the Privacy Policy to understand how CushyNook collects and uses the information associated with your Account and/or your use of the Services (the “User Information”). By using the Services or providing information on the Site, you:
    1. consent to CushyNook’s collection, use, disclosure and/or processing of your Content, personal data and User Information as described in the Privacy Policy;
    2. By using our services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
    3. agree and acknowledge that the proprietary rights of your User Information are jointly owned by you and CushyNook; and
    4. shall not, whether directly or indirectly, disclose your User Information to any third party, or otherwise allow any third party to access or use your User Information, without CushyNook’s prior written consent.
  2. We treat all transactions and customers’ particulars with the strictest confidence. Please refer to our privacy policy at:
    https://www.cushynook.co/privacy-policy/
10. USE OF FACILITIES
  1. The multi-entertainment room is to be used for entertainment purposes only.
  2. You and your guests must comply with all applicable laws, regulations, and venue policies.
  3. Any damage caused to the premises, equipment, or property during your session will be your responsibility, and you may be held liable for repair or replacement costs.
  4. Smoking, illegal drug use, and the consumption of alcohol by individuals are strictly prohibited on the premises.
  5. We reserve the right to refuse entry, cancel bookings, or eject any individuals who engage in disruptive, disrespectful, or illegal behavior/activities.
11. INTELLECTUAL PROPERTY RIGHTS

All rights, including the copyright, in the contents of www.cushynook.co are fully controlled and owned by CushyNook Pte. Ltd. No part of this website may be reproduced in any form without our written permission.

By choosing to access our websites, you agree that you may only download the content strictly for your own viewing or for your own personal non-commercial use at all times. Except only with the prior written approval, consent and permission of CushyNook Pte. Ltd., you are not permitted to:

  1. download, copy or store, in any medium or form;
  2. reproduce, publish, broadcast, transmit or show, in any other website or webpage or in any other medium whatsoever; and/or
  3. adapt or change in any way, the contents for any purpose whatsoever.

CushyNook Pte. Ltd. reserves the right to take any and all legal actions against and/or to prosecute any person who infringes or repeatedly infringes our copyrights or other intellectual property rights.

12. CHANGES TO OUR TERMS OF SERVICE

We reserve the right to update this TERMS OF SERVICE from time to time as we expand our services. We will post a notice on our home page to inform you that an update has been made. Your use of the website after this Policy has been updated will be deemed acceptance of the updated Policy.

13. By booking our CushyNook slots, you had agreed on the following Terms & Conditions:
    1. You agree that all slots, whether purchased or complimentary, may not, without the prior written consent of CushyNook, be resold or offered for resale at a premium or otherwise (whether by online auction sites or otherwise) or be used for or in connection with advertising, promotion or other commercial purposes (including and without limitation to competitions and trade promotions) or to enhance the demand for other goods or services, either by the original buyer or any subsequent bearer. You further agree that if a slot is sold or used in breach of this condition, the slot may be cancelled without a refund and the bearer of the ticket may be refused admission.
    2. You agree that CushyNook shall not be liable for any loss and/or fraudulent cases arising from the purchase of slots from any unauthorised points of sale.
    3. You agree to abide by the House Rules set by CushyNook Pte. Ltd. when you patronize CushyNook’s entertainment space. The House Rules are displayed prominently in all entertainment spaces in CushyNook.
    4. You agree that CushyNook reserves the right to refuse entry to you or to remove you from CushyNook’s premises if you do not comply with the House Rules and/or at its discretion without giving any reason whatsoever. In such an event, CushyNook reserves the right to refund the price of tickets at its own discretion without giving any reason whatsoever.
    5. You agree that CushyNook reserves the right to change or cancel the bookings/reservations at any time without prior notice to you and that CushyNook shall not be liable to you or any third party for such cancellation or change. In such an event, CushyNook shall refund to you an amount not exceeding the booking price.
    6. You agree that CushyNook shall not be liable to you for any direct, indirect and/or consequential losses, damages, injuries suffered by you within CushyNook’s premises, arising from any acts or omissions of CushyNook, its staff and/or its other customers/patrons whether those acts or omissions were negligent or otherwise.
    7. You agree to indemnify CushyNook and/or its staff for any direct, indirect and/or consequential losses, damages, injuries suffered by CushyNook, its staff and/or its other customers/patrons within CushyNook’s premises, arising from any of your actions or omissions, whether intentional, negligent or otherwise.
    8. Both you and CushyNook agree that this contract is governed by laws of the Republic of Singapore and both parties agree that all disputes are to be referred to arbitration.

I HAVE READ THIS AGREEMENT AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE AND ANY REVISION THE SAME HEREAFTER. BY BOOKING AND USING CUSHYNOOK’S SERVICES AND CLICKING THE “SIGN UP” OR BUTTON DURING REGISTRATION, I UNDERSTAND THAT I AM CREATING A DIGITAL SIGNATURE, WHICH I INTEND TO HAVE THE SAME FORCE AND EFFECT AS IF I HAD SIGNED MY NAME MANUALLY.